Welcome to the MCI Helpdesk

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. 

If you are not able to log in, please call MCI main line and then extension 163 to leave a message for the helpdesk. Please provide a contact number that you can be reached at and a brief description of the issue. An IT member will contact you.